Business Continuity Plan
NEXT Financial Group, Inc. (“NEXT”) has developed a Business Continuity Plan (“BCP”) explaining how NEXT will respond to events that may significantly disrupt NEXT's commitment to efficiently and effectively service your investment needs. The purpose of this document is to provide you with a summary of the actions NEXT will undertake to respond to a significant business disruption at either your Registered Representative's local office or NEXT's corporate office.
NEXT's Business Continuity Plan (“BCP”)
If a significant business disruption occurs, NEXT will implement various strategies to quickly recover and resume business operations. NEXT's BCP addresses many items, including data backup and recovery; safeguarding customer confidential information; financial and operational assessments; alternative communications with customers and employees; alternate physical location of employees; and ensuring NEXT's customers' prompt access to their funds.
Significant business disruptions can vary in their scope, such as effecting only NEXT's corporate office, which is located in a single building, the entire city where our office is located, or a larger area. Depending on the type of disruption, we will transfer our operations offsite, and recover and resume business as soon as possible.
If you are unable to reach me (Sandra L. Kobel, CFP® , CLU®, ChFC®) due to a significant business disruption, please contact NEXT at 713-789- 7122, option 0, or visit NEXT's emergency information webpage at http://emergency.nextfinancial.com. NEXT strives to ensure that any impact to its customers is minimal and will undertake reasonable efforts to provide its customers with alternative contact information.
If you are unable to reach me or NEXT during a significant business disruption and you have a brokerage account carried by Pershing, LLC (“Pershing”), Pershing will permit you to call them directly at 201-413-3635. For further information regarding Pershing's BCP, please visit www.pershing.com. If your account is held directly at a mutual fund, insurance company, or other direct issuer, you can also contact them to obtain access to your investment account(s).
Your statements will help you determine whether you have a Pershing account or if your account is held directly with an investment company, insurance carrier or other direct issuer.
For More Information
If you have questions about NEXT's BCP, please write to us at NEXT Financial Group, Inc., Attn: Business Continuity Team, 2500 Wilcrest Drive, Suite 620, Houston, TX 77042-2757.